Customer Service Agent

hace 2 semanas


Rosarito, Baja California, México Tres R A tiempo completo

We are seeking a motivated and detail-oriented Customer Service Agent to join our team at Tres R in Playas de Rosarito, Baja California.

As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, answering their questions, clarifying information, and documenting caller details.

Your primary focus will be on achieving first call resolution, ensuring that our customers receive the support they need promptly and efficiently.

We offer a competitive salary of *$17,764 per month* (paid weekly), plus a $3,000 MXN bonus upon completion of training.

Our benefits package includes:

  • Weekly pay and productivity bonuses
  • Paid training with bonus
  • Excellent location accessible to all public transportation
  • Legally-mandated benefits
  • Vacation and vacation premiums
  • Savings fund and voluntary savings plan
  • Health services institution (IMSS)
  • Federal housing credit program INFONAVIT/FONACOT
  • Rewards and recognition program
  • Road to growth (great opportunities to grow in the company)
  • Employee discounts for tuition with local universities
  • Employee discounts with participating local businesses

The ideal candidate will have a basic education level and no prior experience is required. We welcome practicum students to apply.

The working hours are flexible, with options available Monday to Friday or Monday to Saturday, from 6:00 AM to 4:00 PM, 7:00 AM to 5:00 PM, 9:00 AM to 7:00 PM, or 8:15 AM to 6:15 PM. Saturdays off.

We are an equal opportunities employer and look forward to receiving your application.



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