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Customer Service Representative

hace 2 meses


Guadalajara, Jalisco, México HRPV Human Resources Puerto Vallarta A tiempo completo
About the Role

We are seeking a highly skilled and organized Customer Service Representative to join our team at HRPV Human Resources Puerto Vallarta. As a key member of our legal team, you will provide administrative support to our attorneys and ensure exceptional client service.

Key Responsibilities
  • Provide administrative support to attorneys, including answering client calls and managing appointments.
  • Assist with non-litigation legal documentation, such as drafting and proofreading documents.
  • Schedule and confirm appointments for U.S. attorneys and keep clients updated on their status.
  • Respond to client inquiries accurately and efficiently.
  • Schedule appointments and generate leads to support business growth.
Requirements
  • Fluent in English (B2 level or higher).
  • Must live in Guadalajara or nearby.
  • High School Diploma or bachelor's degree.
  • Minimum 6 months in a similar role.
  • Basic Computer Skills (Microsoft Office).
  • Knowledge of legal processes (desired but not required).
What We Offer
  • Competitive salary (13,000 to 15,000 pesos per month AFTER taxes, based on skills and English proficiency).
  • Opportunities to grow within an American culture company while staying in Mexico.
  • Numerous career growth opportunities.
  • A vibrant community with fun and engaging colleagues.
  • All legal benefits.
  • Referral program with a 5,000 pesos bonus.
  • Fixed 8-hour shifts, Monday to Friday.
  • Fully paid, effective training.