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We are seeking a highly skilled and organized Customer Service Representative to join our team at HRPV Human Resources Puerto Vallarta. As a key member of our legal team, you will provide administrative support to our attorneys and ensure exceptional client service.
Key Responsibilities- Provide administrative support to attorneys, including answering client calls and managing appointments.
- Assist with non-litigation legal documentation, such as drafting and proofreading documents.
- Schedule and confirm appointments for U.S. attorneys and keep clients updated on their status.
- Respond to client inquiries accurately and efficiently.
- Schedule appointments and generate leads to support business growth.
- Fluent in English (B2 level or higher).
- Must live in Guadalajara or nearby.
- High School Diploma or bachelor's degree.
- Minimum 6 months in a similar role.
- Basic Computer Skills (Microsoft Office).
- Knowledge of legal processes (desired but not required).
- Competitive salary (13,000 to 15,000 pesos per month AFTER taxes, based on skills and English proficiency).
- Opportunities to grow within an American culture company while staying in Mexico.
- Numerous career growth opportunities.
- A vibrant community with fun and engaging colleagues.
- All legal benefits.
- Referral program with a 5,000 pesos bonus.
- Fixed 8-hour shifts, Monday to Friday.
- Fully paid, effective training.