Quality Assurance Manager
hace 1 mes
EnerSys is a global leader in stored energy solutions for industrial applications. We have a strong presence in over 100 countries, with manufacturing and assembly plants worldwide. Our headquarters are located in Reading, PA, USA, with regional offices in Europe and Asia.
Job PurposeThe Quality Assurance Manager will lead the establishment and improvement of our quality management system, promoting a culture of quality and continuous improvement throughout the organization. This role will support and supervise the quality of our manufacturing processes, ensuring that our Quality KPIs are met.
Key Responsibilities- Ensure compliance with all relevant industry standards and regulations.
- Hold daily meetings with the quality team to follow up on relevant activities and review status for closure.
- Develop component and product inspection acceptance and rejection criteria.
- Coordinate activities relating to CAPAs, NCRs, and SCARs using 8D methodology.
- Implement and maintain control plans for new and current processes.
- Conduct and/or coordinate internal audits of the quality system.
- Participate in the MRB process.
- Monitor and follow up on waste/scrap projects with the quality supervisors' team.
- Support internal and external quality audits, including customer audits.
- Coordinate the non-conforming material area.
- Analyze customer complaints, field complaints, and coordinate corrective actions to prevent recurrence.
- Compile and analyze quality data, identifying trends and causes.
- Generate and send reports required by corporate, regarding quality.
- Generate and send deviation requests (MRR) for final disposition of materials and/or products that do not meet specifications.
- Perform root cause analysis, define action plans, and monitor closure actions resulting from non-conformities from internal/external customers and non-conformities from internal and external audits.
- Train, develop, inform, and ensure understanding and application of the quality assurance system among personnel under their charge.
- Create compliance certificates according to client requirements.
- Knowledge of ISO 9001-2015.
- Strong leadership and managerial skills, with proven decision-making abilities and prior experience managing a team.
- Highly organized, with strong project management skills.
- Excellent analytical and problem-solving abilities.
- Works well under pressure.
- Knowledge of drawing interpretation, PPAP, MSA, and SPC.
- Exceptional communication skills, both in written and verbal English and Spanish.
- Bachelor's degree in engineering, quality management, or a related field (preferred).
- Proven experience in quality engineering or quality systems, with at least 3 years of relevant experience.
- Language: Ingles 80%.
- Mathematical abilities: Statistics management.
- Reasoning abilities: Teamwork, knowing how to listen, vision, and oriented to take immediate action.
- Computer skills: Microsoft Office Package Management.
- Certificates, licenses, registrations: Industrial or mechanical engineer, six sigma green belt.
- Other skills and abilities: Experience in control plans, PFMEA, and root cause analysis.
- Other requirements: ISO 9001 quality system (Internal Auditor and/or Lead Auditor), advanced statistical control.
- EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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