Cargo Claims Processing Associate

hace 7 días


Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo

Job Overview

The role of the Cargo Claims Processing Associate is vital in facilitating the operations of Expeditors' Cargo Claims department. This position involves the systematic setup of cargo claims within the Expeditors Claims System. Claims are submitted daily through our online platform and via email, necessitating a proactive approach to administrative tasks.

Key Responsibilities

  • Efficiently input a substantial volume of data for the establishment of claim files.
  • Accurately identify and process transportation documents and incoming communications.
  • Upload relevant information to the document management system for proper file maintenance and review by the Cargo Claims Specialist.
  • Ensure that electronic files are comprehensive and precise, including all necessary transportation documents, claim-related paperwork, and correspondence.
  • Perform additional tasks as assigned by management.
  • Exhibit proficiency in basic computer applications, including Microsoft Outlook, Word, and Excel.
  • Demonstrate the ability to learn and navigate internal document management and claims systems.
  • Possess strong reading and writing skills in English.
  • Recognize when to escalate issues to the Cargo Claims Specialist or Supervisor.
  • Manage and prioritize tasks effectively, maintaining a sense of urgency.
  • Collaborate with team members to foster a positive and cooperative work environment.

Qualifications

This is an entry-level position; however, candidates must be proficient in computer usage, typing, and data entry within the Claims System. Proficiency in reading and writing English is essential. Previous experience with transportation documentation is advantageous but not mandatory.

This position is full-time and requires onsite presence at Expeditors' office.



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