NA Service Parts Analyst for Order Fulfillment
hace 1 semana
Job Overview
The NA Service Parts Analyst is responsible for ensuring timely and accurate order fulfillment for service parts orders in the Americas Region.
Key Responsibilities:
- Manage and analyze data from various sources to identify trends and optimize order fulfillment processes.
- Collaborate with internal teams to prevent stockouts and reduce backlog.
- Communicate effectively with customers and vendors to resolve order delays and ensure timely delivery.
- Analyze and report on key performance indicators (KPIs) related to planning and fulfillment.
- Provide exceptional customer service by managing critical part-related phone calls and emails.
Requirements:
- Bachelor's degree or above in a relevant field.
- 1+ year of experience in supply chain management or a related field.
- Outstanding analytical skills and proficiency in Excel, PowerPoint, and SAP.
- Excellent written and verbal communication skills in English.
- Ability to work independently and collaboratively in an international environment.
Additional Information:
This role requires a flexible schedule, including weekends and holidays. The ideal candidate will be based in the Americas Region, specifically in Nuevo León, Mexico.
Estimated Salary Range: $55,000 - $75,000 per annum
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