Cloud Communications Solutions Manager

hace 1 semana


Xico, México Broadvoice A tiempo completo

We are seeking an experienced Cloud Communications Solutions Manager to join our team. In this role, you will be responsible for driving successful solution-oriented client engagement.

With 3-5 years of experience in handling difficult internal and external business challenges, you will deliver exceptional service resulting in high client retention. Your expertise in Contact Center as a Service (CCaaS) and project management with multiple stakeholders and systems will be invaluable assets to our team.

As a Cloud Communications Solutions Manager, you will navigate business processes, understand customers' business structures and needs, and articulate what is required for successful delivery of customer expectations. You will work in a high-energy, fast-paced environment, collaborating with other departments to achieve strong results.

Our ideal candidate has experience building successful senior-level business relationships and facilitating conversations at all levels, including the C-suite. A strong understanding of CRM systems, such as Salesforce or Rev.io, is also essential.

At Broadvoice, we offer a comprehensive benefits package, including paid vacation and holidays, and a range of other perks. We value our employees and are committed to providing opportunities for personal and professional growth.

We estimate that the salary for this position will be around $80,000-$120,000 per year, depending on experience and qualifications. If you are a motivated and results-driven professional looking to take your career to the next level, please apply today.

Broadvoice is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We have an active DEI council that drives initiatives worldwide through newsletters, webinars, fundraisers, book clubs, and more.



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