Business Development Coordinator
hace 1 mes
We are seeking a highly skilled Business Development Coordinator to join our team at North American Production Sharing. This role is responsible for managing customer relationships and ensuring seamless order processing.
Key Responsibilities:- Enter customer orders into Visual (ERP) and resolve any ambiguities.
- Communicate changes to customers and follow up on their orders.
- Address discrepancies with customer orders (credit, MOQ, price).
- Write proforma invoices.
- Determine priorities based on customer needs.
The ideal candidate will be responsible for:
- Ensuring orders are shipped; verifying reasons for any delays.
- Requesting shipping quotes from logistics providers.
- Confirming order shipping dates.
- Creating and receiving transfers (IBT) in warehouses other than PQ1 & GAMX.
In this role, you will:
- Enter customer complaints and issue RTS & RMA numbers.
- Correct errors and fill in credit requests.
- Communicate with account specialists and sales representatives regarding stagnant items or insufficient inventory to meet customer needs.
- Stay updated on sales opportunities.
- Communicate with customers to gauge their forecasts and support inventory management.
- Manage early buy programs for customers.
- Support colleagues during high workload periods and act as a backup during planned or unplanned absences.
- Update customer price lists.
- Bachelor's Degree.
- Customer Service & Order Management Experience (+3 years).
- MS Office Suite (Excel Pivot Tables) (+3 years).
- Use of ERP and CRM Platforms (+3 years).
- English (95% spoken, 95% written).
- French (nice to have).
Parque Ind. Valle Bonito, Tijuana
Estimated Salary:$55,000 - $70,000 per year
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