Operations Coordinator

hace 2 días


Monterrey, Nuevo León, México FedEx A tiempo completo
Job Description

In this role, you will provide critical support to our ground operations team, ensuring seamless execution of daily tasks and activities.

Key Responsibilities:

  • Provide administrative support to senior management and team members, ensuring effective utilization of time and resources.
  • Perform a variety of administrative, clerical, and technical tasks to support operations, including package tracing, dispatching, and customer communication.
  • Lead and provide technical support to operations, ensuring adherence to established procedures and protocols.
  • Supervise team members in the absence of management, ensuring continuity of operations.
  • Develop and coordinate service schedules to optimize operations and customer satisfaction.
  • Process station documentation, customer status paperwork, and financial statements in a timely and accurate manner.
  • Conduct weekly and monthly activity reviews to identify areas for improvement and implement changes.
  • Provide training and development opportunities to team members to enhance their skills and knowledge.

Requirements:

  • High school degree or equivalent.
  • Four years of experience in express, cargo, airline, or transportation operations.
  • Excellent verbal, written, and oral communication skills.
  • Computer literacy and proficiency in administrative software.
  • Strong administrative, clerical, and people skills.

FedEx is a world-class company recognized for its commitment to excellence, innovation, and customer satisfaction. We are proud to be a great place to work and a leader in the transportation industry.


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