Operations Coordinator
hace 2 días
In this role, you will provide critical support to our ground operations team, ensuring seamless execution of daily tasks and activities.
Key Responsibilities:
- Provide administrative support to senior management and team members, ensuring effective utilization of time and resources.
- Perform a variety of administrative, clerical, and technical tasks to support operations, including package tracing, dispatching, and customer communication.
- Lead and provide technical support to operations, ensuring adherence to established procedures and protocols.
- Supervise team members in the absence of management, ensuring continuity of operations.
- Develop and coordinate service schedules to optimize operations and customer satisfaction.
- Process station documentation, customer status paperwork, and financial statements in a timely and accurate manner.
- Conduct weekly and monthly activity reviews to identify areas for improvement and implement changes.
- Provide training and development opportunities to team members to enhance their skills and knowledge.
Requirements:
- High school degree or equivalent.
- Four years of experience in express, cargo, airline, or transportation operations.
- Excellent verbal, written, and oral communication skills.
- Computer literacy and proficiency in administrative software.
- Strong administrative, clerical, and people skills.
FedEx is a world-class company recognized for its commitment to excellence, innovation, and customer satisfaction. We are proud to be a great place to work and a leader in the transportation industry.
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