Financial Analyst
hace 1 semana
About the Role:
We are seeking a highly skilled Finance Analyst to join our team at Johnson Controls. As a Finance Analyst, you will play a critical role in ensuring accurate Billing and Collection activities, maximizing timely and efficient payment from our customers.
Key Responsibilities:
- Manage and take control of the Billing and credit notes process.
- Manage collection processes, provide a high level of customer service where necessary, raise cases related to customer queries or issues.
- Support other finance operations by providing and receiving information from customers regarding billing, collections, and cash application.
- Analyze a range of accounts receivable reports to define strategic plans and set priorities.
- Support the business by understanding customer payment challenges and assist with the research of cases to resolve billing and customer service issues.
Requirements:
- At least 1 year of experience in billing, collections or related.
- Customer service focused with excellent verbal and written communication skills.
- Fluent in English.
- Able to self-manage, with strong organizational skills.
- Team player with a pro-active approach and problem-solving personality.
- Innovative and constantly looking for opportunities to improve.
Preferred:
- Customer service skills.
- Previous experience in credit and collections, billing and disputes, customer service, inside sales, accounts receivable and accounts payable is an advantage.
- Knowledge or experience of using ERPs (e.g. iScala, Baan, Oracle).
- Intermediate to advance knowledge of Excel functions such as pivot table, V-Lookups and or basic formula.
- Ability to perform accounts reconciliation.
- Experience of working in a shared service center or outsourced environment.
Johnson Controls is an Equal Opportunity Employer:
Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion.
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