Financial Analyst

hace 1 semana


San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo
Job Title: Finance Analyst

About the Role:

We are seeking a highly skilled Finance Analyst to join our team at Johnson Controls. As a Finance Analyst, you will play a critical role in ensuring accurate Billing and Collection activities, maximizing timely and efficient payment from our customers.

Key Responsibilities:

  • Manage and take control of the Billing and credit notes process.
  • Manage collection processes, provide a high level of customer service where necessary, raise cases related to customer queries or issues.
  • Support other finance operations by providing and receiving information from customers regarding billing, collections, and cash application.
  • Analyze a range of accounts receivable reports to define strategic plans and set priorities.
  • Support the business by understanding customer payment challenges and assist with the research of cases to resolve billing and customer service issues.

Requirements:

  • At least 1 year of experience in billing, collections or related.
  • Customer service focused with excellent verbal and written communication skills.
  • Fluent in English.
  • Able to self-manage, with strong organizational skills.
  • Team player with a pro-active approach and problem-solving personality.
  • Innovative and constantly looking for opportunities to improve.

Preferred:

  • Customer service skills.
  • Previous experience in credit and collections, billing and disputes, customer service, inside sales, accounts receivable and accounts payable is an advantage.
  • Knowledge or experience of using ERPs (e.g. iScala, Baan, Oracle).
  • Intermediate to advance knowledge of Excel functions such as pivot table, V-Lookups and or basic formula.
  • Ability to perform accounts reconciliation.
  • Experience of working in a shared service center or outsourced environment.

Johnson Controls is an Equal Opportunity Employer:

Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion.


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