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Citibank is seeking a highly skilled Operations Supervisor to lead a small team of reconciliation specialists. The successful candidate will be responsible for providing leadership and guidance to the team, ensuring the quality and timeliness of services provided.
Key Responsibilities- Team Leadership: Supervise daily work for a small reconciliation unit of support staff performing routine tasks.
- Problem Resolution: Identify and resolve basic/routine problems with broader departmental impact using established procedures.
- Staffing and Performance Management: Determine hiring needs to ensure adequate staffing and evaluate subordinates' performance, making recommendations for pay increases, promotions, terminations, etc.
- Process Improvement: Recommend new work procedures and apply basic understanding of how own area integrates within own subject area.
- Risk Management: Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
- Experience: 0-2 years relevant experience in a related role with limited experience in people management.
- Education: Bachelor's/University degree or equivalent experience.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
