Workplace Experience Coordinator

hace 4 semanas


Xico, México Zendesk A tiempo completo
About the Role

We're seeking a highly skilled and detail-oriented Workplace Experience Specialist to join our team in Mexico City. As a key member of our Workplace Experience Team, you'll play a vital role in delivering exceptional service to our employees, customers, and guests.

Key Responsibilities
  • Coordinate and support the delivery of Workplace Services, ensuring seamless operations and a positive experience for all stakeholders.
  • Liaise with vendors, building managers, and landlords to resolve issues and maintain a safe and clean work environment.
  • Monitor and report on workspace conditions, submitting work orders as needed and escalating issues to the team lead and members.
  • Respond promptly to customer requests and complaints, providing accurate and thorough information to resolve issues.
Requirements
  • Ability to comprehend and interpret instructions, short correspondence, and memos, and ask clarifying questions to ensure understanding.
  • Strong written and verbal communication skills in English and Spanish, with a high level of attention to detail and interpersonal skills.
  • Comfortable meeting and engaging with new people, with a warm and engaging demeanor, ability to assess circumstances, empathize, and offer help.
  • Strong problem-solving skills, highly adaptable and flexible, with the ability to work independently with little supervision.
About Zendesk

Zendesk is a global leader in customer service software, empowering businesses to deliver exceptional experiences to their customers. We're proud of our diverse and inclusive workplace culture, and we're committed to fostering a work environment that values creativity, innovation, and collaboration.

At Zendesk, we believe that great work happens anywhere, and we offer flexible work arrangements to support our employees' well-being and productivity. We're an equal opportunity employer, and we're committed to creating a workplace that's inclusive and respectful of all individuals, regardless of their background, culture, or identity.



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