Customer Service Operations Coordinator

hace 1 mes


Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

We are seeking a skilled Customer Service Operations Coordinator to join our Ria team in Mexico, responsible for providing top-notch support to customers and ensuring seamless transactions.

Salary: $25,000 - $30,000 per annum.

Job Description:

  • Review and correct data of incorrectly processed transactions;
  • Collaborate with the accounting department to reconcile and balance refunds of cancelled transactions;

Required Skills and Qualifications:

  • Maintain a strong understanding of MS Office and Internet Explorer;
  • Possess at least one year's work experience in customer services or a call center position;
  • Familiarity with an additional language is appreciated but not required;

Benefits:

  • Strong customer orientation skills;
  • Excellent communication skills (oral and written);
  • Attention to detail;
  • A collaborative team-working approach;
  • Ability to work flexible schedules.

Others: If you are highly organized, possess excellent communication skills, and thrive in a dynamic environment, we encourage you to apply.


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