Customer Service Operations Coordinator
hace 1 mes
We are seeking a skilled Customer Service Operations Coordinator to join our Ria team in Mexico, responsible for providing top-notch support to customers and ensuring seamless transactions.
Salary: $25,000 - $30,000 per annum.
Job Description:
- Review and correct data of incorrectly processed transactions;
- Collaborate with the accounting department to reconcile and balance refunds of cancelled transactions;
Required Skills and Qualifications:
- Maintain a strong understanding of MS Office and Internet Explorer;
- Possess at least one year's work experience in customer services or a call center position;
- Familiarity with an additional language is appreciated but not required;
Benefits:
- Strong customer orientation skills;
- Excellent communication skills (oral and written);
- Attention to detail;
- A collaborative team-working approach;
- Ability to work flexible schedules.
Others: If you are highly organized, possess excellent communication skills, and thrive in a dynamic environment, we encourage you to apply.
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