Key Account Manager for Hotel Operations

hace 2 días


Nayarit, México Marriott International, Inc A tiempo completo

About Marriott International At Marriott International, Inc, we strive to deliver exceptional experiences to our guests by providing seamless services and exceeding their expectations. Our mission is to be the preferred choice of travelers worldwide by offering a range of hotels that cater to diverse needs and preferences.
We are seeking a highly skilled Key Account Manager for Hotel Operations who will play a crucial role in ensuring the smooth operation of our hotels. This individual will be responsible for overseeing the daily activities of the hotel staff, including housekeeping, front office, and engineering teams.

Job Summary As a Key Account Manager for Hotel Operations, you will be responsible for inspecting guest rooms, public areas, and other facilities to ensure they meet our high standards. You will also be required to run reports on room occupancy, verify room status, identify any discrepancies, and prioritize room cleaning tasks accordingly. Additionally, you will need to communicate effectively with various departments, including engineering, front office, and laundry, to ensure a seamless service delivery.

Responsibilities Some of your key responsibilities as a Key Account Manager for Hotel Operations include:
- Assisting management in hiring, training, and evaluating staff members
- Maintaining a clean and organized work environment, adhering to company policies and procedures
- Ensuring uniform and personal appearance meet professional standards
- Welcoming and acknowledging guests according to company standards
- Communicating effectively with colleagues and management to resolve issues promptly
- Developing and maintaining positive working relationships with team members

Requirements To be successful as a Key Account Manager for Hotel Operations, you will need to have:
- A high school diploma or equivalent education
- At least 1 year of related work experience, preferably in a supervisory role
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Familiarity with hotel operations and management principles

Salary Estimate The estimated salary range for this position is $55,000 - $65,000 per annum, depending on location and experience.



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