Credit Portfolio Analyst

hace 6 días


Ciudad de México, Ciudad de México Resideo Technologies Inc. A tiempo completo

As a key member of the Resideo Technologies Inc. team, you will play a critical role in ensuring the timely collection of payments from customers. Your responsibilities will include establishing and maintaining relationships with customers to resolve past due invoices, payment trends, and other matters related to receivables. You will work closely with various functional areas to resolve customer disputes, obtain invoice copies, proof of delivery, and contract/PO issues.

Key Responsibilities:
  • Manage past due collections and minimize bad debt
  • Maintain regular contact with customers to resolve issues
  • Analyze account statements to identify trends and areas for improvement
  • Resolve customer disputes in a timely and professional manner
  • Recommend credit terms and payment schedules to customers
  • Analyze payment trends to identify opportunities for improvement
  • Provide monthly cash receipt forecasts to stakeholders
  • Take proactive action to resolve delinquent accounts
  • Promote customer satisfaction through effective communication and issue resolution
Requirements:
  • 1 year of experience in Accounts Receivable, Accounts Payable, Customer Service, or a related finance role
  • Working knowledge of ERP systems, preferably SAP AR
  • Advanced English language skills
  • Proficiency in Microsoft Office, particularly Excel
Preferred Qualifications:
  • Strong problem-solving and analytical skills
  • Experience in finance, customer service, or business operations
  • Negotiation and influencing skills
  • Working knowledge of SAP AR system
  • Strong PC skills and experience with Microsoft products
  • Basic knowledge of accounting principles
  • Understanding of credit risk management principles


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