Technical Support Specialist
hace 4 semanas
At Wood Mackenzie, we are seeking a skilled Technical Support Specialist to join our Technology team.
The successful candidate will provide first-level support for requests and incidents, ensuring a high-quality service to our internal and external users.
Key responsibilities include:
- Providing timely and effective support to resolve technical issues
- Maintaining and driving a high level of service quality
- Developing and delivering training on internal systems to business users
- Improving processes and procedures to enhance the delivery of products and services
Requirements:
- Strong problem-solving and customer service skills
- Ability to work independently and manage priorities
- Commitment to operational excellence and flexibility
- Capability to drive own development and adapt to changing business needs
Wood Mackenzie is an equal opportunities employer and welcomes applications from all qualified candidates.
We consider all applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.
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