Colgate-Palmolive Order Fulfillment Specialist
hace 1 semana
Colgate-Palmolive is a multinational consumer goods company with a rich history of innovation and commitment to sustainability. Our mission is to provide high-quality products that improve the health and well-being of people around the world.
We are recognized for our leadership in promoting sustainability and community wellbeing, including our efforts to reduce plastic waste, conserve natural resources, and improve children's oral health.
Job SummaryWe are seeking an experienced Order Fulfillment Specialist to join our team in Mexico City. The successful candidate will be responsible for handling the Order to Invoice process within Colgate-Palmolive's Best Practice standards.
This role involves collaborating with local Customer Development Teams (CDTs) to investigate and resolve order management and delivery issues. You will also be accountable for supporting the achievement of all service goals for assigned customers.
Key Responsibilities- Develop effective internal customer communications and relations to facilitate efficient order fulfillment.
- Collaborate with local CDTs and Logistics to resolve order management and delivery issues.
- Support the achievement of all service goals for assigned customers.
- Analyze and collaborate with local CDTs to settle appropriate action to resolve issues relative to customer returns and refusals.
To succeed in this role, you will need:
- A Bachelor's degree in Industrial Engineering, Logistics, Business Administration or related field.
- At least 1 year of experience in Customer Service/Order Fulfillment, Planning or Logistics.
- Advanced English language skills.
- Proficiency in Excel and SAP.
We are committed to creating a diverse and inclusive work environment that values and respects individual differences. We believe that our workforce should reflect the communities we serve, and we strive to create a workplace where everyone feels valued and empowered to make a meaningful contribution.
Colgate-Palmolive is an equal opportunity employer and welcomes applications from qualified candidates from all backgrounds.
Estimated Salary Range: MXN 350,000 - MXN 450,000 per annum-
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