Financial Services Liaison

hace 21 horas


Ciudad de México, Ciudad de México Oswego FCU A tiempo completo
Job Summary

We are seeking a highly motivated and detail-oriented Financial Services Liaison to join our team at Oswego County FCU. As a liaison, you will serve as the primary point of contact between members and the Credit Union, providing exceptional customer service and ensuring that member needs are met promptly and efficiently.

About Us

Oswego County FCU is a member-owned, not-for-profit financial cooperative association dedicated to providing quality financial products and services delivered in a professional, courteous, and timely manner. We currently serve the financial needs of approximately 12,400 members throughout Oswego County.

Your Role

As a Financial Services Liaison, your key responsibilities will include:

  • Greeting and welcoming members and visitors to the Credit Union
  • Providing prompt, efficient, and accurate service when processing transactions
  • Opening new accounts and evaluating member needs to provide the right financial products and services
  • Providing account maintenance for existing members
  • Researching accounts for discrepancies and assisting members with requests for information
  • Educating current and prospective members about our products and services
  • Resolving basic service issues or referring them to the appropriate staff member when necessary
  • Balancing daily work and cash drawers at the end of each day
Benefits

We offer a comprehensive benefits package that includes:

  • Paid Time Off - Vacation, Personal, Sick, and Birthday
  • Paid Holidays
  • Health Insurance Coverage - Medical, Dental, and Vision
  • 401(k) with Employer Matching after 1 year of employment
  • Tuition Reimbursement for Full-Time employees after 1 year of employment
  • Employee Discounts
  • Employee Recognition and Appreciation Events
  • OCFCU Apparel
Requirements

To be considered for this role, you must have:

  • A High School Diploma or GED
  • Basic math and computer skills (Microsoft Office Suite, Intranet, Internet, etc)
  • Excellent interpersonal skills
  • Ability to understand direction and adhere to established policies and procedures
  • Ability to lift up to 25lbs
  • Travel to other branch locations for staffing assistance, trainings, and meetings as needed

Salary: $15.50 per hour.



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