Financial Services Representative

hace 3 semanas


Ciudad de México, Ciudad de México Oswego FCU A tiempo completo

Customer Service Role Overview

At Oswego FCU, we are seeking a highly skilled and professional Member Solutions Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, exceeding their expectations, and making a positive impact on their financial lives.

Your Key Responsibilities

  • Provide personalized service to members, addressing their inquiries, and resolving issues in a timely and professional manner.
  • Offer expert advice on our products and services, helping members make informed decisions about their financial needs.
  • Process transactions accurately and efficiently, ensuring seamless member experiences.
  • Support members with account maintenance, new account openings, and problem-solving.
  • Collaborate with team members to achieve departmental goals and objectives.

Requirements

  • High school diploma or equivalent required.
  • Basic math and computer skills, with proficiency in Microsoft Office Suite.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, with a focus on member satisfaction.
  • Prior customer service or cash handling experience preferred but not required.

Why Join Our Team?

Oswego FCU is a member-owned, not-for-profit financial cooperative association, dedicated to providing quality financial products and services. We offer a comprehensive benefits package, including paid time off, health insurance, and 401(k) matching. If you are a motivated and customer-focused individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



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