Cybersecurity Solutions Expert

hace 3 semanas


Monterrey, Nuevo León, México Palo Alto Networks, Inc. A tiempo completo
Company Overview: Palo Alto Networks, Inc. is committed to protecting our digital way of life. We are innovators shaping the future of cybersecurity.

Salary: The estimated salary for this position is around $120,000 per year, based on industry standards and location in Monterrey, Mexico.

Job Description: As a Senior Technical Support Engineer, you will be responsible for addressing intricate post-sales concerns with customers. You will engage directly with clients, employing critical thinking and technical expertise to resolve issues. Your experience with Windows OS, Linux OS, and deployment tools, along with analytical troubleshooting skills, will be valuable assets in this role.

Required Skills and Qualifications: To succeed in this position, you will need strong technical expertise, particularly in Windows OS and Linux OS. Analytical troubleshooting skills and the ability to work in a collaborative environment are also essential.

Benefits: As an employee of Palo Alto Networks, Inc., you can expect to enjoy a flexible working arrangement, with the option to work from the office three days a week. This allows for casual conversations and problem-solving with colleagues. We also celebrate diversity in our workplace and provide equal opportunities for all qualified applicants without regard to protected characteristics.

Others: Our mission is to enable customer success by providing support to clients after they have purchased our products. We fix and identify technical problems, providing the best customer support in the industry.

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