Global Recruitment Coordinator
hace 2 semanas
About Helpware
Helpware is a technology-driven company that provides Customer Experience & Operational Support services for modern businesses. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Mission
We are committed to delivering exceptional results and exceeding our clients' expectations. Our team is guided by the values of inclusion, cultural sensitivity, and genuine caring. If you value hard work, driving change, and contributing to something greater than yourself, we encourage you to explore this opportunity.
Job Summary
The Global Recruitment Coordinator plays a crucial role in the hiring process, responsible for managing and organizing all administrative tasks related to recruitment, as well as coordinating pre-onboarding requirements and serving as the main point of communication between Recruitment and HR.
Key Responsibilities
- Support the recruitment team in all aspects of recruitment back office tasks
- Creating the Interview Plan in Greenhouse (ATS):
- Creating job posts
- Setting up stage scorecards (attributes and interview questions)
- Identifying stages
- Identifying the hiring team (recruiters & hiring managers)
- Responsible for document follow-up and hiring process closure
- Offer Letter:
- Admin will create the job opening in BambooHR's ATS with an offer letter template
- Sending pre-onboarding requirements on behalf of recruiters
- HR team hiring communication and follow-up
- Background Checks (if applicable)
- Processes required documents and ensures accurate record-keeping
- Performs customer service functions by answering employee requests and questions
- Submits online investigation requests
- Assists or prepares correspondence as requested
- Performs other related duties as assigned
Requirements
- Recruitment experience
- Ability to communicate effectively in English both orally and in writing
- Proficiency in Microsoft Office or Google Suite
- Organizing, planning, and time management skills
- Problem analysis and problem-solving skills
- Ability to manage and handle multiple tasks
- Judgment skills
- Critical thinking skills
- Exceptional attention to detail
- Integrity
- Adaptability
- Computer literacy
What We Offer
- Law benefits
- Social Security (IMSS)
- 12 Vacation Days after First Year
- Vacation Bonus (Prima Vacacional)
- Christmas Bonus (Aguinaldo)
- Sunday Bonus (Prima Dominical)
- Food vouchers
- Health insurance
- Excellent work environment
- Opportunities for growth
- On-staff psychologist and nutritionist
- Convenient partnerships for food and more
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