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About Latorre Insurance
We are a leading full-service insurance brokerage based in North Carolina, USA, with a dynamic and collaborative culture.
Job Summary
We are seeking a highly skilled and bilingual individual to join our team as a Receptionist/Operator. The successful candidate will be responsible for handling and transferring inbound calls, performing general office duties, updating customer information, and assisting with policy payments.
Key Responsibilities
- Handle and transfer inbound calls in a professional and timely manner
- Perform general office duties as assigned, including data entry and administrative tasks
- Update customer information as needed to ensure accurate records
- Assist with policy payments and other customer-related tasks
Requirements
- Advanced Excel skills
- University studies or equivalent experience
- Proven experience in customer service or a related field
- Bilingual - Spanish and English (required)
- 18 years or older
- Complete documentation, including birth certificate, Kardex, proof of address, Curp, and INE
Preferred Qualifications
- Bachelor's degree (preferred)
- Customer service experience (1 year or more, preferred)
Work Environment
This is a remote position, and the successful candidate will be expected to work independently with minimal supervision.
Compensation
The salary for this position is $12,000.00 per month, and the expected hours of work are 40 per week.