Quality Control Team Lead
hace 1 semana
Eurofragance SLU is a leading company in the fragrance industry, dedicated to creating innovative and high-quality products. As a member of our team, you will have the opportunity to work with top professionals and contribute to the company's growth and expansion.
Job MissionThe principal objective of this position is to lead the Quality Control department, plan, organize, and carry out tasks related to quality control of raw materials and finished products. This includes:
- Performing raw materials and fragrances quality control (organoleptic and physical-chemical analysis).
- Identifying and defining processes for production to raise the standard of quality.
- Overseeing and leading investigations on quality issues of internal rejections and customer complaints.
- Identifying root causes and finding solutions for products that do not meet the standard.
- Partnering with cross-functional departments on quality-related resolutions.
- Leading engagement with external customers on quality-related technical queries.
- Managing, maintaining, and continually improving systems to meet customer requirements.
- Following up with customers on incidences after shipping.
- Assuring all QC equipment in the QC lab is well maintained.
- Translating organizational objectives into departmental objectives and developing and optimizing them.
- Drawing up schedules for the analyses to be carried out considering the capacities of the employees.
- Coordinating, coaching, and motivating the team, planning, and monitoring the human capacity to achieve targeted output.
- Promoting and monitoring the quality of the department's output.
- Leading continuous process improvement, process automation, and digitalization to increase efficiency and productivity in APAC.
- Working in collaboration with the Global QC team in process alignment.
To be successful in this role, you will need:
- A degree in chemistry, biology, food, or pharmaceutical field.
- Good communication skills in English, both verbally and in writing.
- At least 5 years of experience in a fragrance company in a technical, analysis, or quality control department, and at least 1-2 years in a management role.
- Good skills in raw materials and/or final product olfactory analysis.
- SAP knowledge, chromatograph, densimeter, colorimeter, good practices in laboratory, and smelling skills.
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