Operations Coordinator
hace 6 días
We are seeking a highly skilled and motivated Operations Coordinator to join our team at Courtyard Mexico City Toreo. This is an exciting opportunity to work in a fast-paced environment, where you will be responsible for providing exceptional guest service and ensuring the smooth operation of our hotel.
Key Responsibilities:
- To ensure all guest check-ins are processed efficiently and accurately, confirming reservations, verifying guest identity, requesting payment, and assigning rooms.
- To assist management in training, evaluating, counseling, disciplining, and motivating employees; serving as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
- To report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- To follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
- To welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Requirements:
- A high school diploma or G.E.D. equivalent.
- At least 1 year of related work experience.
- Supervisory experience preferred.
Estimated Salary:$28,400 per year (based on location and industry standards).
About Marriott International:
Marriott International is a global hospitality leader, committed to delivering exceptional guest experiences and creating memorable moments. Our portfolio of brands includes Courtyard, among others, offering a range of accommodations and services to suit every need.
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