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Guest Experience Expert

hace 1 mes

Monterrey, Nuevo León, México Marriott International, Inc A tiempo completo

**Nuestra Misión**

En Sheraton, nos esforzamos por ofrecer una experiencia única y memorable a nuestros huéspedes. Nuestros Expertos en Experiencias de Huéspedes toman la iniciativa para ofrecer una amplia gama de servicios que guíen a nuestros huéspedes en su estadía.

**Responsabilidades**

  • Crear un espacio de trabajo seguro y seguir las directrices y procedimientos de la compañía.
  • Respetar la confidencialidad y proteger los activos de la compañía.
  • Mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional.
  • Realizar tareas operativas, ocuparse de solicitudes de los huéspedes, completar informes y comentar eventos y lugares destacados del área local.

**Requisitos**

  • Crear un ambiente de trabajo seguro y acogedor.
  • Comunicarse de manera efectiva con los huéspedes y el equipo.
  • Trabajar en equipo para lograr los objetivos de la compañía.

**Beneficios**

  • Formar parte de una comunidad global y diversa.
  • Recibir capacitación y desarrollo profesional.
  • Acceder a beneficios y programas de bienestar.

**¿Qué esperamos de ti?**

Que seas una persona apasionada por la atención al cliente y la atención al detalle. Que tengas una actitud positiva y estés dispuesto a aprender y crecer con nosotros.

**¿Qué ofrecemos?**

Una oportunidad de crecimiento y desarrollo profesional en una de las empresas líderes en la industria hotelera. Una cultura inclusiva y diversa que te permitirá crecer y desarrollarte como profesional.