Customer Support Expert

The Expert Support Specialist will play a pivotal role in ensuring the success of our SaaS customers by providing timely and effective solution/product support. This will involve collaborating with clients to resolve complex issues, manage expectations, and instill confidence in our BY Planning Solution Operate Team.Responsibilities will include:•...

**Job Summary:**As a Customer Service Expert at Contactpoint 360, you will be responsible for providing floor support, learning sessions, coaching, and feedback to agents. You will also assist in driving metrics of the team and serve as a CP360 ambassador by delivering exceptional customer service and support.**Key Responsibilities:**Provide floor support,...

Job DescriptionJob Summary: We are seeking a highly motivated and customer-focused Customer Support Specialist to join our team at Vontier. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide Technical Support: Troubleshoot and resolve...

Bilingual Customer Support Specialist – Spanish-English – Remote About TTEC: At TTEC, we prioritize the Human Experience. As a Bilingual Customer Support Specialist working remotely, you will play a vital role in delivering outstanding customer experiences while embracing our award-winning company culture. Your Responsibilities: Do you enjoy assisting...

Bilingual Customer Support Specialist – Spanish-English – Remote About TTEC: At TTEC, we prioritize the Human Experience. Our mission is to create and deliver exceptional customer interactions while fostering a supportive and inclusive workplace culture. Your Role: As a Bilingual Customer Support Specialist, you will play a vital role in enhancing...

This team operates on an alternate schedule, working 10 hours a day during the afternoon and night. Team members are scheduled to work four days, followed by four days off.As a key member of our team, you will be responsible for providing exceptional customer support and resolving issues in a timely manner. Your expertise will be crucial in maintaining...

Job Summary We are seeking a highly skilled Customer Support Specialist to join our team at Uber Freight. As a key member of our operations team, you will be responsible for scheduling appointments, communicating with customers and carriers, and providing top-tier customer service. Key Responsibilities Schedule appointments in a timely manner and...

Job OverviewThe Customer Support Specialist is responsible for managing and addressing all incoming inquiries through various channels, ensuring exceptional service delivery to our clients. This role involves direct interaction with customers to diagnose and resolve their concerns promptly and efficiently, while also escalating issues to relevant internal...

Job Overview The Customer Support Specialist is responsible for managing and addressing all incoming inquiries through various channels, ensuring exceptional service delivery to our clients. This role involves collaborating directly with customers to diagnose and resolve their concerns promptly and efficiently, while escalating issues to relevant...

**About the Role**:At Epicor, we're seeking a skilled Customer Support Specialist to join our Global Support team. As a key member of our team, you'll be responsible for providing exceptional customer service and support to our clients worldwide.**Key Responsibilities**:- Handle client calls and emails with professionalism and expertise.- Troubleshoot...

Job OverviewThe **Customer Support Specialist** is responsible for managing and addressing all incoming communications, including calls, emails, and chats, while delivering exceptional service to our clients. This role involves direct interaction with customers to diagnose and resolve their concerns promptly and effectively, escalating issues to relevant...

Job Summary: As a member of the Support organization at Oracle, your primary focus is to deliver exceptional post-sales support and solutions to our customer base while serving as a dedicated advocate for customer needs.Key Responsibilities:Resolve post-sales non-technical customer inquiries via electronic means, providing timely and effective...

About This RoleWe are seeking a skilled professional to join our team as a Customer Collaboration Analyst. As a key member of our customer service and logistics team, you will be responsible for improving value and service to our customers, while also optimizing supply chain efficiency.Your Key ResponsibilitiesManage customer relationships and provide...

Job OverviewThe primary responsibilities of the Customer Support Specialist include logging and managing all incoming communications, such as calls, emails, and chats, while delivering exceptional service to our clients. This role involves direct interaction with customers to diagnose and resolve their issues promptly and efficiently, escalating cases to...

Job OverviewThe Customer Support Specialist is responsible for managing and addressing all incoming communications, including calls, emails, and chats, while delivering exceptional service to our clients. This role involves direct interaction with customers to diagnose and resolve their concerns efficiently, escalating issues to relevant internal teams when...

Job Summary: As a member of the Support organization at Oracle, your primary focus is to deliver exceptional post-sales support and solutions to our customer base while serving as a dedicated advocate for customer needs.Key Responsibilities:Resolve post-sales non-technical customer inquiries via electronic means, providing timely and effective...

Job OverviewThe Customer Support Specialist is responsible for managing and addressing all incoming communications, including calls, emails, and chats, while delivering exceptional service to our clients. This role involves direct interaction with customers to diagnose and resolve their issues promptly and efficiently, escalating cases to other internal...

Job OverviewThe **Customer Support Specialist** is responsible for managing and addressing all incoming communications, including calls, emails, and chats, while delivering exceptional service to our clients. This role involves direct interaction with customers to identify and resolve their concerns promptly and effectively, escalating issues to relevant...

Customer Support CoordinatorRedwood Logistics is seeking a Customer Support Coordinator to join our team. As a key member of our Customer Support team, you will be responsible for actively resolving customer-facing technology-related issues and inquiries for both Managed and Technology-only accounts within Redwood.Key Responsibilities:Actively resolving...

The Support Expert role at Afni, Inc. requires a professional with excellent communication skills and a passion for problem-solving. The ideal candidate will be responsible for handling customer inquiries and resolving billing issues via telephone.Key responsibilities include:Responding to customer calls and emails in a timely and professional...