Senior Implementation Manager

hace 4 semanas


Xico, México Coupa Software, Inc. A tiempo completo

About the Role

Coupa Software, Inc. is seeking a highly skilled and experienced Senior Implementation Manager to join our team. As a key member of our implementation team, you will be responsible for leading the implementation of our AI-driven platform for our customers.

Key Responsibilities

  • Lead the implementation process from mobilization to deployment, ensuring a successful and on-time go-live.
  • Forge strong partnerships with customers and colleagues to drive the implementation forward.
  • Collaborate with Coupa services partners to ensure a seamless implementation experience.
  • Engage customers in business need discussions, providing technical and functional expertise to drive successful implementation.
  • Provide strong technical understanding of our product, with the ability to discuss and demonstrate the full Coupa platform.
  • Create and/or improve implementation templates, training, and presentations to support customer success.
  • Follow Coupa implementation methodology, tailoring to meet each customer's unique business needs.
  • Share relevant prior experiences with customers and colleagues to drive successful implementation.
  • Provide assistance to colleagues as needed, working well in individual and team settings.
  • Manage customer relationships, with up to 50% of time spent on-site.

Requirements

  • 7+ years of experience in systems applications consulting, either internally or externally.
  • Extremely strong client management skills, with the ability to work with customers to execute an implementation plan.
  • Experience with Procure to Pay process is highly desirable.
  • Previous senior consulting experience with applications such as Ariba, Concur, NetSuite, Basware, OB10, and Salesforce is a plus.

About Coupa

Coupa is a leading provider of AI-driven procurement and financial management solutions. Our platform connects and optimizes sourcing, purchasing, supply chains, and financial management for over 3,000 global organizations.



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