Global Accounts Receivable Specialist
hace 1 semana
Job Summary
As a Senior Credit and Collection Collector at DB Schenker, you will play a critical role in managing our company's receivables and ensuring timely collections of company funds. We are seeking a highly skilled and experienced professional to join our team and contribute to our success.
Key Responsibilities
• Dunning and collections management for all levels of portfolio complexity.
• Communicate with customers, both verbally and in writing, to ensure timely collections of company receivables.
• Make recommendations for account holds or blocks based on credit status, account balance, and customer payment habits.
• Work with customers, sales, and operations to resolve escalations and support dispute management by identifying, qualifying, and assigning disputes.
• Conduct root cause analysis on major issues and incidents.
• Lead improvement projects derived from incident root cause analysis and escalations.
• Execute account reconciliation and document internal controls in support of the audit team.
• Act as a single point of contact (SPOC) for ICS, DIB, IT, processes, and other cross-team critical assignments and projects.
Requirements
• Minimum of 2 years of B2B collections experience.
• Previous experience working with ERP, SAP FI module is a plus.
• Advanced English level (minimum B2).
• Strong negotiation and persuasion skills.
• Ability to organize, plan, and transfer knowledge to new joiners or team members based on needs.
Why Work with Us?
At DB Schenker, we offer a range of benefits and career opportunities, including:
• Generous and additional vacation and yearly bonus schemes.
• Financial savings and various insurance options.
• Grocery and restaurant vouchers.
• Flexible and hybrid working models.
• Global and multicultural environment: Collaborate with colleagues worldwide.
• Language courses.
• Mentorship, career program, and development opportunities.
Our Offer
With over 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.
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