Senior Technology Infrastructure Specialist
hace 4 semanas
The Infrastructure Senior Technology Analyst is a key role within the Technology Infrastructure team, responsible for assisting with LAN/WAN and help desk administration activities. This includes network maintenance, technical guidance, and security coordination.
Key Responsibilities- Create complex project plans, perform impact analyses, and provide resolutions to restore services
- Drive Root Cause Analysis (RCA) post restoration of service
- Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
- Review requirement documents, define hardware requirements, and examine and update processes and procedures as necessary
- Provide technical/strategic direction and act as advisor/coach to lower-level analysts
- Develop projects required for design of metrics, analytical tools, benchmarking activities, and best practices
- Contribute to technical direction and strategic decisions
- 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
- Ability to communicate technical concepts to non-technical audiences
- Ability to work with virtual and in-person teams, and work under pressure or to a deadline
- Experience in a Financial Services or large complex and/or global environment preferred
- Effective written and verbal communication skills
- Effective analytic/diagnostic skills
Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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