Infrastructure Support Specialist
hace 18 horas
Job Summary: We are seeking a highly motivated and detail-oriented Infrastructure Support Specialist to join our team at Citigroup Inc.
Key Responsibilities:
- Network Maintenance: Assist with the maintenance and troubleshooting of LAN/WAN networks to ensure optimal performance and availability.
- Technical Guidance: Provide technical guidance and support to internal stakeholders on network-related issues and best practices.
- Help Desk Administration: Participate in the administration of the help desk, including responding to tickets, escalating issues, and providing timely resolutions.
- Security: Collaborate with the Technology Infrastructure team to ensure the security and integrity of our network infrastructure.
Requirements:
- Previous Experience: Previous relevant experience in a similar role is preferred.
- Technical Skills: Strong understanding of network protocols, operating systems, and technical tools.
- Communication Skills: Effective written and verbal communication skills to interact with internal stakeholders.
- Teamwork: Ability to work collaboratively with virtual and in-person teams to achieve objectives.
Education: Bachelor's/University degree or equivalent experience.
Additional Information: This job description provides a high-level overview of the types of work performed. Other job-related duties may be assigned as required.
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