Infrastructure Support Specialist

hace 18 horas


Xico, México Citigroup Inc. A tiempo completo

Job Summary: We are seeking a highly motivated and detail-oriented Infrastructure Support Specialist to join our team at Citigroup Inc.

Key Responsibilities:

  • Network Maintenance: Assist with the maintenance and troubleshooting of LAN/WAN networks to ensure optimal performance and availability.
  • Technical Guidance: Provide technical guidance and support to internal stakeholders on network-related issues and best practices.
  • Help Desk Administration: Participate in the administration of the help desk, including responding to tickets, escalating issues, and providing timely resolutions.
  • Security: Collaborate with the Technology Infrastructure team to ensure the security and integrity of our network infrastructure.

Requirements:

  • Previous Experience: Previous relevant experience in a similar role is preferred.
  • Technical Skills: Strong understanding of network protocols, operating systems, and technical tools.
  • Communication Skills: Effective written and verbal communication skills to interact with internal stakeholders.
  • Teamwork: Ability to work collaboratively with virtual and in-person teams to achieve objectives.

Education: Bachelor's/University degree or equivalent experience.

Additional Information: This job description provides a high-level overview of the types of work performed. Other job-related duties may be assigned as required.



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