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HSBC is a leading global banking and financial services organization, operating in 64 countries and territories. We are seeking a highly skilled Senior Data Analyst - Pricing Operations to join our Markets Securities Services Data Ops Pricing team.
Key Responsibilities- Manage and maintain automation tools for enterprise reference data maintenance across various asset classes, including Fixed Income, Equities, Derivatives, and FX Business.
- Ensure timely and accurate delivery of work, meeting high-quality standards and customer expectations.
- Provide exceptional customer service, processing customer instructions accurately and efficiently.
- Identify and escalate common fraud, errors, and irregular transactions in accordance with procedures.
- Comply with all relevant policies and procedures, maintaining HSBC's internal control standards.
- Stay up-to-date with operational risk scenarios and ensure all actions minimize risk.
- Acquire and update knowledge on procedures, maintaining expertise in process and business applications.
- Investigate and resolve issues, referring complex problems to senior management as needed.
- Respond to urgent work demands, demonstrating flexibility and adaptability.
- Manage stakeholder relationships, ensuring effective communication and collaboration.
- Manage and evolve automation tools and business rules to meet changing business needs.
- Prepare reports and presentations for senior management meetings, showcasing data-driven insights.