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Community Engagement Specialist
hace 1 mes
About Bright:
We're a fintech solar energy startup on a mission to reverse climate change in Mexico. We work as a finance and technology layer, powering the solar installer and entrepreneurial ecosystem, simplifying the process through automation.
Our team has become Mexico's #1 residential solar financier. We've coordinated everything needed to get solar on homes, from financing to installation, so customers can go solar with no money down. We've raised funding from top investors like First Round Capital, Y Combinator, and Leonardo DiCaprio, who believe, like we do, that we can grow exponentially while having fun and being one of the best places to work in solar.
About the Role:
We're looking for a Community Manager Intern to bring clean solar energy to Mexico. As a key member of our Marketing team, you'll play a critical role in achieving Bright's goals by aligning the Marketing team with the company's priorities. Your responsibilities will include monitoring and moderating our social media accounts, supporting our content creation team, and optimizing our social media bot.
Key Responsibilities:
- Monitoring and moderating our social media accounts: You'll own our social media accounts to ensure a positive and supportive environment for all members. This involves actively engaging with community members, responding to inquiries, and addressing any issues or concerns that may arise.
- Content Creation and Curation Support: Collaborating with the Marketing Team to identify trends and overall sentiment to create a weekly social listening report.
- Managing and Optimizing our Social Media Bot: Using tools such as Manychat to automate repetitive community management tasks.
Success Metrics:
At Bright, we operate on the Objective Key Results system. For this role, your Key Results will be:
- 0 social media comments left unaddressed for more than 2 business days.
- 0 social media messages left unaddressed for more than 24 hours.
Requirements:
We're looking for someone who:
- Is currently studying Marketing, Communications, or a related field.
- Has 1 year of experience in social media management (preferred but not required)
- Has knowledge of social media bots (preferred but not required).
- Is comfortable speaking English and communicating concisely.
- Can work collaboratively with the Marketing team to ensure consistency in brand messaging and visual identity
- Has the following skills:
- Being able to work with multidisciplinary teams
- Time management: Can manage multiple projects simultaneously and meet deadlines
- Excellent communication and time management skills
- Strong attention to detail
- Ability to take direction
Benefits:
- The opportunity to learn first-hand about the distributed generation regulatory scheme in Mexico while being part of the fastest-growing startup in the country.
- A fun, high-caliber team that trusts you and gives you the freedom to be brilliant.
- Remote work.
- Paid Internship, $9,000.
