Terminal Operations Manager

hace 5 días


Ciudad de México, Ciudad de México Charger Logistics A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Terminal Manager to join our team at Charger Logistics. As a Terminal Manager, you will be responsible for overseeing the daily operations of our terminal, ensuring that all scheduled deliveries are met with excellent customer service, customer satisfaction, and company compliance with all applicable laws and regulations.

Key Responsibilities
  • Operations Management: Oversee the daily operations of the terminal, including maintenance, dispatching, and communicating with drivers.
  • Customer Service: Ensure that all scheduled deliveries are met with excellent customer service and customer satisfaction.
  • Compliance: Ensure that the company complies with all applicable laws and regulations.
  • Staff Management: Mentor, coach, and develop staff while managing operations, dispatch, and customer support.
  • Problem Resolution: Actively participate in problem resolution with team members and different departments.
Requirements
  • Experience: 5-8 years of successful Operations or Customer Service Management experience.
  • Industry Experience: Experience in the transportation / 3PL industry required.
  • Education: Bachelor's degree in business, transportation, or related field; or equivalent experience is a plus.
  • Leadership Skills: Proven leadership experience in fast-paced environments with rapidly changing priorities.
  • Communication Skills: Strong communication skills – in face-to-face, over the phone, and written communications.
  • Problem-Solving Skills: Good problem-solving skills - able to understand and meet customer needs (internal and external).
Benefits
  • Healthcare Benefit Package
  • Savings Fund
  • Life Insurance
  • International Training
  • Food Coupons

We are an equal opportunities employer and welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability. We invest time and support in our employees to provide the room to learn, grow, and work their way up. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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