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Senior Manager

hace 2 meses

Xico, México Iris Software A tiempo completo

Job Summary

Iris Software is seeking an experienced Senior Manager to lead our People Consulting team in the area of Learning and Development. As a key member of our Global Delivery Services (GDS) team, you will be responsible for managing the global workforce in today's fast-changing and highly disrupted environment.

Key Responsibilities

  • Provide comprehensive oversight for SAP/SI engagements, manage/mitigate escalations, and stay aligned with engagement leadership vision and engagement objectives.
  • Own GDS penetration and sector-centric activities across areas.
  • Lead development and execution of comprehensive learning and development strategies that align with the engagement goals and enhance end-user skills and performance.
  • Partner with key stakeholders to identify training needs, designing and implementing effective learning solutions.
  • Ensure that engagements are delivered in a cost-effective and scalable manner.
  • Lead, coach, and mentor a team of learning consultants/senior consultants/assistant managers/managers fostering a culture of continuous improvement and innovation.
  • Encourage professional growth within the team, providing opportunities for skills development and career advancement.
  • Establish instructional design expertise within the practice, grow and lead a team of instructional design specialists in the SAP/SI domain.
  • Liaison with regional stakeholders for selling work in the instructional design space to build project pipeline.
  • Identify and build new SAP/SI capabilities in the team based on trends in the various market regions.
  • Lead SAP/SI instructional design efforts using the most advanced technologies and digital solutions in the market.
  • Ensure high-quality SAP/SI deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts.
  • Ensure high operational efficiency by managing engagement risks and escalations, project economics, and ensuring effective planning and budgeting.
  • Provide advice and guidance as a subject matter expert and work effectively as part of a large, distributed program team.
  • Contribute to process re-engineering and help bring in efficiencies across GDS PC through automation.
  • Drive talent/performance management and perform the role of counsellor and coach, define and set goals, and conduct performance reviews.

Requirements

  • Expertise in Systems Implementation (SI) /SAP
  • Proven experience in leading teams and managing global projects
  • Strong understanding of learning and development strategies
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a distributed team environment