ERP Business Process Specialist
hace 1 día
About CIMMYT
CIMMYT is a cutting-edge, non-profit, international organization dedicated to solving tomorrow's problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building strong partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries.
About the Position
CIMMYT is seeking a dynamic, self-motivated, and service-oriented professional for the position of ERP Business Process Specialist, to work with Business Operations and Finance Unit. The successful candidate will be based at CIMMYT headquarters in Texcoco, near Mexico City.
Key Responsibilities
- Maintain ERP system operations, ensuring the continuity and quality of the business processes and services.
- Conduct business process analysis and identify areas for improvement and optimization.
- Document current and future state business processes using business process modeling tools and standards.
- Participate in other units' business processes streamlining initiatives to ensure alignment with ERP projects.
- Analyze business process issues and improvements and provide solution recommendations to Business users and IT management in a timely manner.
- Create well-written and effective professional documentation.
- Functional requirement gathering, fit-gap analysis, understand software functionality and recommend solutions using best practices.
- Prepare training materials, as well as conduct major user-specific training sessions.
- Understand the capabilities of the D365 ERP platform and know how to configure it to meet business needs.
- Design and development of financial and operational reports using SSRS, PowerBI, Management Reporter and other Microsoft Business Intelligence Tools.
- Assist in ISO 20000 processes such as but not limited to: incident and service management, problem management, change management, design and transition, release and deployment.
- Support the BOF Expert in business process improvements by implementing best practices and fully utilizing ERP System capabilities.
- Investigate and resolve issues reported by end-users, escalate to KMIT or to third-party service providers if needed.
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