Training Coordinator Montblanc
hace 1 semana
CDMX, MEX, MX- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
The Training Coordinator, responsible for supporting the training area in the design, development, and coordination of training activities for the brand in all channels, will play a key role in the success of Montblanc North America.
**KEY RESPONSIBILITIES:**
• Define the annual training calendar, supporting the launches of new products and their displacement.
• Track and create reports on the outcomes of all training and maintain training records for the company.
• Update the work plan, including special launches.
• Define the necessary resources for each training (gifts, decoration, materials, etc.).
• Coordinate the delivery of Distributed Brands training courses for Directors, Sales, and Administrative Personnel.
• Attend training courses to stay up to date on new releases and products.
• Translate information from corporate training into Spanish and adapt it to the Mexican market.
• Define and coordinate the supply of resources for the course (gifts, decoration, materials, etc.).
• Coordinate field visits to verify the knowledge of the staff, as well as learn first-hand about their needs and opportunities.
• Make scheduled and surprise visits to Sales Points.
• Define the need to reinforce the training of the SA ́s. If necessary, resolve doubts about the products.
• Provide support in problem-solving.
• Support the selection of suppliers.
• Participate in the final definition of content.
• Follow up on the training app and coaching program.
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