Business Operations Analyst

hace 3 semanas


Xico, México Citigroup Inc. A tiempo completo
Job Summary

This role is an entry-level position within the Operations - Core Team at Citigroup Inc. The Ops Sup Analyst 1 serves as the primary liaison between operations staff, relationship managers, project managers, custodians, and clients. The position provides day-to-day operations support in alignment with Citi operations support infrastructure and processes.



Key Responsibilities:

  • Business Analysis: Perform analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
  • Status Updates: Provide regular status updates for all project participants and create presentations for steering committee updates
  • Legal and Compliance: Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
  • Liaison and Training: Serve as primary liaison between key business stakeholders and technology, recommending business priorities and advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
  • Project Management: Create and facilitate training sessions, webcast demos, and write User Acceptance Test scripts and business scenarios against specified requirements


Required Qualifications:

  • Previous Experience: Previous relevant experience preferred
  • Technical Skills: Proficient in Microsoft Office and working knowledge of SQL environments and database queries
  • Soft Skills: Proven organization and time management skills, demonstrated problem-solving and decision-making skills, and consistently clear and concise written and verbal communication skills


About Citigroup Inc.

Citi is an equal opportunity and affirmative action employer. We are committed to diversity and inclusion in the workplace and believe that a diverse and inclusive work environment is critical to our success.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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