Business Operations Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

About the Role

We are seeking a highly skilled Business Operations Specialist to join our Analytics Ops and Programs team in Hyderabad. The ideal candidate will be innovative, hands-on, and customer-obsessed, with a strong ability to identify problems before they happen and implement solutions that detect and prevent outages.

The successful candidate will have superior verbal and written communication skills, strong organizational skills, and excellent technical skills. They will be able to accurately prioritize projects, make sound judgments, and work to improve the customer experience.

Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it, and analyzing data and metrics and sharing updates with the internal teams.

Key Responsibilities

  • Define problems and build analytical frameworks to streamline processes
  • Identify gaps in existing processes and liaise with relevant teams to plug them
  • Analyze data and metrics and share updates with internal teams

Requirements

  • 4+ years of business analyst, data analyst, or similar role experience
  • 2+ years experience using SQL
  • BI Data Analyst
  • Bachelors Degree
  • Fluent in English and Spanish

Preferred Qualifications

  • Masters Degree in Business Analytics


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