Help Desk Technical Assistant

hace 3 días


Puebla, Puebla, México Innovmetric Software Inc. A tiempo completo
Job Summary

We are seeking a highly motivated and detail-oriented IT Support Intern to join our team at InnovMetric Software Inc. in Mexico. As an IT Support Intern, you will be responsible for providing technical assistance to our employees and ensuring the smooth operation of our computer systems.

About Us:

PolyWorks Mexico is a leading provider of 3D measurement software solutions and technical services to industrial manufacturers in Mexico. We empower manufacturers of every size to digitally transform their 3D measurement processes and maximize the value of 3D measurement data.

Key Responsibilities:

  • Provide technical support to employees via phone, email, or in-person
  • Troubleshoot software, equipment, and operating system issues
  • Configure, maintain, monitor, and update servers, PCs, and workstations
  • Maintain and monitor LAN/WAN networks
  • Ensure IT security
  • Maintain audio and video systems
  • Install and update software (operating systems and production software)

Qualifications:

  • Nice to have skills: networks, virtualization, server management, troubleshooting, and support to computer systems, and scripting skills (preferable using PowerShell)
  • Demonstrate responsibility, tolerance, perseverance, work ethics, proactivity, and adaptability

What We Offer:

  • Excellent teamwork and a dynamic workplace
  • A strong culture of continuous improvement
  • The opportunity to collaborate with highly qualified people
  • A flexible work schedule allowing for a good balance between personal and professional life

Salary: The estimated salary for this position is approximately $250,000 MXN per year, depending on experience and qualifications.



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