Cash and Trade Process Analyst

hace 5 días


Ciudad de México, Ciudad de México Citibank A tiempo completo

The Cash and Trade Process Analyst 2 is an intermediate-level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team. The overall objective is to research and implement sustainable business solutions, increase operational efficiency, and reduce costs.

Key Responsibilities:

  • Research and identify technology capabilities that enable the reduction of client inquiries and manual touch points, thereby enhancing the overall client experience.
  • Conduct market research to stay up-to-date on current treasury and client operational trends, and suggest innovative solutions to address emerging needs.
  • Collaborate with vendors, technology, and client operations teams to prototype and implement cutting-edge solutions that drive business growth and improve client satisfaction.
  • Develop and implement process improvements that increase operating efficiency, reduce costs, and enhance the overall client experience.
  • Support efforts to drive high rates of client adoption and ensure seamless onboarding processes.
  • Ensure that business requirements are clearly stated and that client needs are met throughout the development process.
  • Assess and mitigate risks associated with business decisions, demonstrating a strong understanding of Citigroup's risk management framework and regulatory requirements.

Qualifications and Requirements:

  • 0-2 years of experience in a related role, preferably in the financial services industry.
  • Intermediate-level English language proficiency.
  • Excellent customer support skills and ability to work effectively with cross-functional teams.
  • Experience in manually processing financial transactions and managing cash and trade operations.
  • Demonstrated knowledge of cash and trade operations, including financial instruments and market trends.
  • Strong verbal and written communication skills, with the ability to articulate complex ideas and concepts.

Education and Certifications:

  • Bachelor's degree or equivalent experience in a relevant field, such as finance, business administration, or a related discipline.


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