Digital Product Specialist

hace 10 horas


Santa Catarina, Nuevo León, México Carrier A tiempo completo
About the Role

The Digital Product Specialist plays a pivotal role in ensuring the success of SIOP Product Solutions for SIOP / IBP process optimization at Carrier. This involves supporting the development and implementation of innovative solutions that drive business growth and efficiency.

This role requires a strong understanding of supply chain planning, demand planning, and forecasting, as well as experience with Agile methodologies and SIOP tools such as RapidResponse. The ideal candidate will have a knack for breaking down complex challenges with data-driven solutions and driving clear communication and powerful presentations.

Key Responsibilities
  1. Requirements gathering and business process understanding to map End-to-End SIOP Processes.
  2. Digesting and translating functional requirements to IT Partners and SMEs.
  3. Hands-on mindset with a focus on details of SIOP Solution Blueprints.
  4. Managing teams that configure, develop, test, and deploy new and existing systems for optimal use.
  5. Connecting business stakeholders and digital teams to drive innovation.
  6. Overseeing the development of trainings on systems for relevant end users.
Requirements
  • Adequate English level to handle fluent and assertive conversations across global teams.
  • Bachelor's degree with 5+ years of experience in Supply Chain, collaborating with customers and technical teams, OR Post graduate Degree & 3+ years of experience in Supply Chain, collaborating with customers and technical teams.
  • 1+ years using RapidResponse (Kinaxis, BY, Anaplan).
  • Familiarized with Agile methodologies / Agile Project Management.
  • Desired: 1+ year as Digital Product Specialist, Product Owner or Product Manager.
  • Travel availability: 25% of travel outside Mexico.
  • Strong knowledge of supply chain planning, demand planning, and/or forecasting.
  • SIOP / S&OP experience with OEM (Original Equipment Manufacturer) & Aftermarket at Factory and Business Unit Level.
  • Proficient use of additional SIOP Tools (e.g. ketteQ, SO99, Blue Yonder, Logility, or similar).
  • Proven experience in either Agile, SCRUM, or Design Thinking methodologies.
  • Breaks down challenges with data-driven solutions.
  • Drives clear communication and powerful presentations.
  • Proven leader in executing processes, projects, and tactics within one work area.
  • Holistic organizational view (understands impact of work on other areas).
  • Preferred: Agile methodology experience.
  • Experience working in a diverse ERP Environment.
  • Vast experience in product innovation, UX & UI (user experience & user interface), design automation, product delivery, or related.
  • Experience with data-intensive products or services; exposure to Analytics / ML (Machine Learning) as an asset.
  • Proficient use of Jira, Miro, visual basic, or similar.
Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Have peace of mind and body with our health insurance.

Drive forward your career through professional development opportunities.

Our Commitment to You

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.

We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.

We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.



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