Key Account Manager

hace 1 mes

Juriquilla, Querétaro de Arteaga, México Charger Logistics A tiempo completo

Unlock Your Potential with Charger Logistics

We're a world-class asset-based carrier with a passion for delivering exceptional logistics solutions. With over 20 years of experience, we've transformed into a leading transport provider, and we're expanding our team

About the Role

We're seeking a motivated individual to join our Queretaro office as a Key Account Manager. As a key member of our team, you'll be responsible for building strong relationships with customers, managing expectations, and providing exceptional customer service.

Key Responsibilities

  • Develop and maintain strong relationships with customers to ensure day-to-day and long-term needs are met.
  • Manage customer expectations and provide exceptional customer service.
  • Collaborate with the Implementation team to ensure successful opportunities and accuracy in our pricing program.
  • Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts.
  • Contribute to rate calculations, report preparation, and customer presentations for large-spend bids.
  • Ensure customer commitments are met, working with internal teams and executing operational tasks as needed.
  • Identify, manage, and build new business relationships in the target market.
  • Support the Customer Service Manager in delivering optimal transportation service solutions.
  • Maintain a database of clients, prospects, partners, and vendors.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Consult with clients to resolve problems and provide ongoing support.
  • Coordinate prospect, sales, and current customer meetings with the VP of Sales/CS.

Requirements

  • Proven track record with a strong focus on account management, setting appointments, presenting, and meeting with customers, pricing, proposals, and closing deals.
  • 4+ years of sales and account management experience in transportation and logistics is preferred.
  • Recent college or university degree in Marketing or Business-related field is required.
  • Previous experience in an analyst role and/or in pricing function is an asset.
  • Ability to understand business processing requirements using technology and conceptualize creative solutions.
  • Experience working B2B sales involving complex deals is an asset.
  • Strong knowledge and understanding of the sales planning process.
  • Strong verbal, written, and presentation skills, as well as strong interpersonal and customer relation skills.
  • Strong negotiation skills with proven closing ability.
  • Ability to function independently with little or no supervision and function in a team environment.

What We Offer

  • International training
  • Life insurance
  • Savings fund
  • Healthcare Benefit Package
  • Food coupons
  • Career growth
  • High competitive salary
  • Christmas Loyalty Bonus

Equal Opportunities

We're committed to giving equal opportunities to each candidate and employee, considering qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.

We invest time and support in our employees to provide the room to learn, grow, and work their way up. An entrepreneurial-minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you.

We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.

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