Global Services Expert
hace 4 semanas
Award-winning and cloud-based customer service software trusted by +200k companies is looking for a Customer Success Specialist to join their team at Trust People.
As a Cross-functional Team Member, you will work closely with various departments to deliver exceptional customer experiences, drive business growth, and foster long-term relationships.
The ideal candidate will have:
- Fully bilingual skills
- Bachelor's degree or equivalent experience
- At least +3 years of experience in a similar role, preferably in a customer-facing position
Key Responsibilities:
- Provide proactive assistance to customers as they onboard and configure their SaaS platform
- Manage projects to meet deadlines and ensure timely delivery
- Maintain product expertise across the entire product line
- Collaborate in establishing world-class customer service policies, processes, and standards
- Conduct meetings onsite and remotely according to methodology standards
The position offers a competitive salary based on experience: $45,000 - $65,000 gross, plus a Performance Bonus. Additionally, you can enjoy:
- An estimated 30-day Christmas bonus
- Familiar Major & Minor medical + life insurance
- Gympass membership
- Familiar dental + vision insurance
- Mobile phone + internet allowance
- Profit Sharing program
We offer an exciting opportunity to grow in a fast-paced environment and gain international exposure. If you have the skills and qualifications, we encourage you to apply now.
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