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Customer Service Representative
hace 2 meses
Tata Consultancy Services (TCS) is a leading IT services company that offers a unique blend of technology and business expertise. We are seeking a highly skilled Customer Service Representative to join our team.
About the Role:
We are looking for a customer-focused individual who can provide exceptional support to our clients in the US. The ideal candidate will have a minimum of 1 year of experience in customer service and be fluent in English (spoken and written).
Key Responsibilities:
- Answer inbound calls from clients in the US regarding customer service inquiries.
- Work a full schedule, including weekends, to ensure excellent customer service.
What We Offer:
As a valued member of our team, you will receive:
- A competitive salary of up to 19,000 MXN per month based on experience.
- A comprehensive benefits package, including food vouchers, private medical insurance, life insurance, and a 30-day Christmas bonus in December.
Requirements:
- Minimum 1 year of experience in customer service.
- Fluent English (spoken and written).
- Availability to work a full schedule, including weekends.
Working Conditions:
This is a full-time position with a rotational schedule, including weekends.
Language:
English (desired).
Work Location:
On-site employment.
