Program Management Senior Analyst

hace 16 horas


Xico, México Citigroup Inc. A tiempo completo
Program Management Senior Analyst

The Program Management Senior Analyst is a seasoned professional role that requires in-depth disciplinary knowledge and expertise in program management. This role contributes to the development of new techniques and the improvement of processes and workflows for the area or function.

Key Responsibilities:

  • Supports planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs.
  • Assists with business case development, reviews business requirements, conducts gap analysis, and feasibility studies to identify long-term benefits.
  • Finalizes project plans with stakeholders and tracks progress closely for successful project delivery.
  • Implements advanced strategies for gathering, reviewing, and analyzing data requirements.
  • Meets with end-users to understand business needs, writes requirements, conducts walkthroughs on requirement documents, and obtains project sponsor, product, and operations approvals.
  • Reviews functional requirements to ensure technology has understood and met the end-users' needs and expectations.
  • Prioritizes requirements and creates conceptual prototypes and mock-ups.
  • Partners with technology, product, and operations management teams to prioritize delivery of key projects.
  • Masters strategic business process modeling, traceability, and quality management techniques.
  • Applies best practices for effective communication and problem-solving.
  • Leads a team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple cash projects.
  • Collaborates with technology on project delays, risk assessment, and risk mitigation plans.
  • Performs project status reporting to project stakeholders, product, and operations partners.
  • Prepares post-project MIS, lessons learned, and conducts continuous process improvement reviews.
  • Understands the bank environment and compliance and regulatory requirements.
  • Works with regional and global teams to implement best standards across teams.
  • Ensures creation of program plans, charters, benefits management plans, stakeholder management plans, acceptance plans, and central program issue logs.
  • Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
  • Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

  • 5-8 years of experience managing or participating in projects and teams within the finance industry and 2 years in a professional management role.
  • Top skills include organization, planning, scheduling, program strategy, reporting, proposal writing, and budget planning.
  • Intermediate/Advanced English.
  • Knowledge in SPEI/SPID Certification.

About Citigroup Inc.

Citigroup Inc. is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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