Order Fulfillment Specialist
hace 4 semanas
We are Lenovo, a global technology powerhouse, and we're looking for a skilled Order Fulfillment Specialist to join our team. As a key member of our business operations team, you will be responsible for maintaining accurate customer records, processing orders, and providing exceptional customer service.
Your primary focus will be on order processing, including responding to internal customer inquiries, making calls to the warehouse to ensure order flow, and entering proof of delivery. You will also be responsible for maintaining superior accuracy in your work, particularly involving order management, and communicating with sales staff and master planning to verify information.
This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Key Responsibilities:
- Maintain accurate customer records in all software systems
- Process orders, including responding to internal customer inquiries and making calls to the warehouse
- Enter proof of delivery and process orders for internal customer acknowledgment
- Maintain superior level of accuracy while doing any work, particularly involving order management
- Communicate with sales staff and master planning to verify all information is correct
Additional Information: This role is based in Mexico and requires a strong understanding of customer service principles and order management processes.
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