Hotel General Manager

hace 1 mes


Ciudad de México, Ciudad de México Rosewood Hotel Group A tiempo completo
Job Description

As the Hotel General Manager of a luxury resort, you will be responsible for directing the overall operation of the hotel to maximize performance, profitability, and return on investment.

About You

You will lead a team of associates in creating a positive and productive work environment and ensuring excellence in guest service and compliance with company standards. Your role will involve optimizing relationships with owners, key stakeholders, hotel management, and associates.

Key Responsibilities:
  • Develop and implement an annual budget and business plan to enhance the assets of the hotel and ensure brand loyalty.
  • Monitor financial performance and operational plans to support overall objectives.
  • Ensure the delivery of utmost quality and care in all guest services, including effective complaint resolution.
  • Establish and maintain preventative maintenance programs to protect physical assets.
  • Develop and execute marketing plans and revenue management efforts to maximize revenue generation, RevPAR, and occupancy levels.
  • Optimize food and beverage revenues by utilizing banquet/outlet space effectively and managing costs.
  • Maintain optimum staffing levels relative to volume and productivity in all areas of the hotel.
  • Develop and maintain relationships with key community contacts to ensure a visible presence.
  • Provide regular updates on financial and operational performance.
  • Establish and maintain a proactive Talent and Culture function to ensure associate motivation, training, and development.
  • Foster a positive work environment and mentor associates at all levels through formal and informal meetings.
  • Measure the effectiveness of broad-based marketing plans and yield management efforts.
Estimate Salary Range:

$120,000 - $180,000 per year, depending on experience and qualifications.



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