User Experience Coach

hace 2 semanas


Guadalajara, Jalisco, México Prometeo Talent A tiempo completo

At Prometeo Talent, we connect exceptional talents with innovative leaders.

We introduce our client, a company that provides tailored solutions to scale and transform commercial operations for medium-sized companies.

As a User Experience Coach, you will guarantee an exceptional experience for customers in every interaction with our suite of products and services.

This includes ensuring a high-quality experience during initial training post-sale and providing continuous coaching for users at all levels throughout their engagement with the client.

Your primary objective is to ensure seamless transitions from training interactions into potential lead generation opportunities when appropriate.

You will be responsible for developing, overseeing, and presenting training sessions through online training tools, producing customer-oriented training videos, and providing training in various formats.

Your skills will enable you to promote the adoption of products/services and drive user education.

The ideal candidate has a genuine enthusiasm for delivering exceptional customer service, 1+ years of experience as a training specialist, advanced English level, outstanding interpersonal communication and presentation skills, and a resourceful and organized demeanor.

A professional proficiency in an additional language, particularly Portuguese and French, is highly desirable.

In this role, you can expect a competitive salary of $18,000-$23,000 per month, health insurance, days of paid vacation per year, hybrid work, Mexico holidays, and a Christmas bonus.



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