Service Delivery Specialist
hace 4 días
As a Service Delivery Specialist at ABB, you will play a critical role in executing service work with low to medium complexity, adhering to ABB standard processes, quality standards, and safety guidelines. Your primary responsibility will be to plan and execute work on a first-time right approach with customers, showcasing your expertise in identifying electrical technical issues and performing analysis through remote or on-site activity in service categories and LV and MV products.
Key Responsibilities
- Work with customers to identify opportunities to improve their operations and eliminate pain points.
- Perform field service tasks, including troubleshooting equipment/process failures and requesting proactive corrective actions.
- Prepare material lists needed for service activity and ensure that all materials, parts, and equipment are available and of appropriate quality.
- Develop and implement solutions to improve customer satisfaction and reduce downtime.
Requirements
- Bachelor's degree in Electrical Engineering, Electro-mechanic, Electronic, or Mechatronic.
- 2 years of experience in the repair and refurbishment of LV and MV circuit breakers.
- Technical skills in testing, commissioning, startup, and troubleshooting of medium and low voltage products.
- Advanced English language skills.
- Ability to travel approximately 80% as required (national and international).
What We Offer
- Coaching and mentoring from senior leaders and colleagues.
- Opportunities for continuous improvement and professional growth.
- A diverse and inclusive work environment.
About Us
ABB is a leading global technology company that enables the efficient use of electricity and other forms of energy. We are committed to innovation and sustainability, and we strive to make a positive impact on the communities we serve.
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