Presales Support Specialist

hace 1 mes

Aguascalientes, Aguascalientes, México Capgemini A tiempo completo
Presales Support Role

Job Summary:

We are seeking a highly skilled Presales Support professional to join our team at Capgemini. As a key member of our Presales Support team, you will play a critical role in supporting our sales efforts by providing expert guidance and support to our sales teams.

Key Responsibilities:

  • Project Management: Collaborate with stakeholders to track and ensure timely delivery of client requirements, and proactively address and escalate issues to remove obstacles.
  • Content Analysis: Analyze RFP/RFI documents to capture client deliverables, evaluation criteria, and project scope.
  • Content Writing: Leverage our Industrialized Knowledge Warehouse (IKW) and other tools to address FAQs and standard questions posed in client RFP/RFIs.
  • Proposal Development: Coordinate with content/section owners to build well-structured, persuasive, and compliant proposals aligning with client needs and our capabilities that meet submission requirements and deadlines.
  • Knowledge Management: Collaborate with the TLC Knowledge Management team to help maintain an organized and up-to-date proposal library, including templates, boilerplate content, and case studies for future use.
  • Editing and Proofreading: Review and edit proposals for clarity, grammar, and consistency. Ensure all materials are error-free and adhere to Capgemini guidelines.

Requirements:

  • Experience in successfully managing work against tight timelines, with a keen attention to detail and a dedication to delivering error-free work.
  • Exceptional communication, time management, and interpersonal skills to collaborate effectively with cross-functional teams across different locations, grade levels, and business lines.
  • A resourceful, creative, problem-solving mindset and team spirit, with the ability to self-manage and the flexibility to work effectively with a variety of personalities.
  • Efficiency in task prioritization and deadline management, with the ability to work effectively under pressure.
  • A solid grasp of the English language with the ability to critically review content for completeness and responsiveness, as well as to edit content for readability.

What We Offer:

  • A collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
  • A robust set of skills, such as project management, leadership, communication, and strategic thinking, that can serve you well wherever your career takes you.
  • Continuous training on a broad variety of topics, and work with a team that prioritizes collaboration and growth.

About Capgemini:

Capgemini is a global leader in consulting, technology services, and digital transformation. We help our clients transform and succeed in a rapidly changing world. Our team of over 340,000 professionals in more than 40 countries is dedicated to helping our clients achieve their goals and improve their performance through innovative and collaborative solutions.

Why Join Us:

At Capgemini, we believe in creating a diverse and inclusive work environment that enables our employees to grow and develop their careers. We offer a range of benefits and programs to support our employees' well-being and success, including opportunities for professional development, flexible working arrangements, and a competitive compensation package.

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