Outbound Sales Professional
hace 2 semanas
At RUI, we are seeking a highly motivated and results-driven Outbound Sales Representative to join our team. As an Outbound Sales Representative, you will be responsible for contacting existing and new customers to upgrade their Internet services. With a passion for customer satisfaction and superior product knowledge, you will provide solutions to customer needs in a fast-paced and energetic environment.
Key Responsibilities:
- Maintain relationships with existing and new customers
- Make outbound calls to upgrade, offer promotions, retain customers, or regain customers
- Deliver prepared sales pitch, reading from scripts that describe products or services, to influence potential customers to purchase a product or service
- Listen to customer concerns with the goal of identifying the causes of the problem
- Solve customer challenges and regain customer confidence by using empathy, and building rapport with customers
- General knowledge of company, products, and/or services
- Obtain customer information and enter data into various CRM systems
- Adhere to QA requirements and utilize a call flow
- Comply with federal and state regulations, as well as company and client policy, with regards to the handling of consumer confidential information
Requirements:
- Sales and customer service experience (call center, retail, door-to-door)
- Persuasive, not aggressive
- Ability to work independently as well as part of a team
- Excellent communication skills (professional demeanor)
- Ability to multi-task, stay focused and self-manage
We offer:
- Competitive base pay + lucrative commission (all sales made are guaranteed payout and commissions are uncapped)
- Attendance Bonus
- Food Vouchers
- Paid Training
- All employee benefits the law provides
- Paid Time-Off
Pay: $16,000.00 per month
Education: High school or equivalent (preferred)
Experience: Sales: 2 years (preferred) - Customer Service: 2 years (preferred)
Language: English (required)
Work Location: In person
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